Consumer Protection
America's top consumer complaints - what local and federal agencies are hearing
The overlap between scams, auto issues, housing, healthcare and debt problems is striking and tells a broader affordability-and-fraud story.
Jim Hood is a grizzled veteran of the news business. After 14 years at the Associated Press, he founded Zapnews and ConsumerAffairs.com. In his dotage he runs The Outraged Consumer on Substack and ConsumerNews.ai.
Consumer Protection
The overlap between scams, auto issues, housing, healthcare and debt problems is striking and tells a broader affordability-and-fraud story.
The Fed isn't celebrating and is signaling an interest rate hike, which sent stocks down
Seniors
Seniors are finding that insurers are denying prior authorization for long-term care and rehabilitation. Are they trapped? Some are, but not everyone.
Seniors
A step-by-step consumer guide to protecting your right to a Medigap policy A ConsumerNews.ai consumer resource — June 17, 2026 As The Outraged Consumer and others reported earlier, many of the largest Medicare Advantage insurers are denying prior authorization for long-term and rehabilitative care. This is driving
Insurance
UnitedHealth jumps on the idea but economists say it's "profoundly disconnected" from reality
Seniors
UnitedHealthcare, CVS Health and Humana, often rejecting, more than 70% of requests
Money
A homeowner's guide for the post-tax-credit era
Money
Growing awareness of "surveillance pricing" lands a prominent defendant
Cars
It's a headache for Stellantis and dealers but can mean bigger discounts for buyers
Cars
New car prices climbing steadily towards $51,000
Money
Jobless claims hit a 4-month high, and traders rebuilt rate-hike bets even with strikes paused
By Perplexity For the first time in two weeks, the dominant consumer-news story Friday morning was de-escalation rather than escalation. President Trump canceled planned strikes against Iran late Thursday — with U.S. Navy crews about three hours from launch — and announced a framework deal could be reached "