Consumer Protection
Has Amazon lost its mind? Customers say grocery delivery is a mess
Amazon grocery customers say the system seems to be having a nervous breakdown.
Consumer Protection
It's a little hard to define but for our purposes, this section is all about consumer protection -- regulatory actions, laws, class actions and anything that helps take the edge off.
Consumer Protection
Online grocery delivery: How the major options compare
Amazon's not the only game in town. Here are some other grocery delivery options.
Consumer Protection
FTC turns from Amazon's ad auctions to YouTube's rules: Did Big Tech deliver what it promised?
The FTC is reportedly going after another social media platform. This time it's YouTube.
Consumer Protection
Why the first Amazon search result may not be the best one
Those "recommendations" on Amazon are sometimes ads, not independent recommendations. Don't take them as gospel.
Consumer Protection
FTC sues Amazon, accuses it of secretly inflating ad prices
Amazon isn’t just selling ads; those ads increasingly determine what shoppers see first.
Consumer Protection
The End of the World News as We Know It
An end-of-summer bleat about things in general and journalism in particular
Consumer Protection
NYC turns its attention to complaints about rental cars
The Mamdani Administration is revving up consumer enforcement and the car rental business is the latest to feel the mayor's wrath.
AI/Privacy
Meta settles child-safety suit with 48 states for $18 billion
Meta is bringing TikTok and YouTube along for the ride, in an unusual proposal.
Consumer Protection
Corporations shudder as jury verdicts fly past $10 million
Jurors, many of them Millennials, are handing out more $10 million "nuclear" verdicts than ever.
AI/Privacy
Teen drops social media addiction lawsuit, but legal pressure on Meta keeps growing
A 15-year-old New Jersey girl has withdrawn a closely watched lawsuit accusing Meta, Google and Snap of contributing to social media addiction, depression and self-harm.
Consumer Protection
The clean-energy loan hiding in your utility bill
Who wouldn't want to save money on their energy bill with no money upfront? It's often not quite what it seems though.
Consumer Protection
FTC puts retailers on notice over personalized pricing
Companies are warned not to use data their have gathered about individual consumers unlawfully.