Money
California drivers sue gas station chains, claiming AI helped inflate pump prices
A new class-action lawsuit says fuel-pricing software turned old-fashioned price fixing into an automated system
Consumer Protection
It's a little hard to define but for our purposes, this section is all about consumer protection -- regulatory actions, laws, class actions and anything that helps take the edge off.
Consumer Protection
CFPB overhauls complaint system, raising fears of new hurdles for consumers
The CFPB says it is cleaning up an overloaded complaint portal but consumer advocates are skeptical.
Consumer Protection
Outraged consumers: They're fed up with broken customer service — and companies may be running out of excuses
Americans say they are spending more time, money and emotional energy trying to solve routine problems with airlines, banks, retailers, telecoms, health insurers and delivery companies.
Consumer Protection
New Jersey puts businesses on notice: hidden ‘junk fees’ may violate consumer fraud law
The state’s new enforcement statement takes aim at surprise charges, vague add-ons, dark patterns and fees that provide little or no value.
Consumer Protection
Temu accused of using spam emails to lure shoppers into digital tracking
A proposed California class action claims Temu used deceptive email offers to get consumers to click through to its website so it could collect personal information about them.
Consumer Protection
Skip the apartment security deposit, pay a fee forever
How "deposit alternatives" work — and what they can do to your credit
Consumer Protection
America's top consumer complaints - what local and federal agencies are hearing
The overlap between scams, auto issues, housing, healthcare and debt problems is striking and tells a broader affordability-and-fraud story.
Health
FDA cracks down on telehealth weight-loss drug marketing
Regulators say some firms falsely implied their products were equivalent to FDA-approved medications such as Wegovy, Ozempic, Zepbound, and Mounjaro. The U.S. Food and Drug Administration has intensified its campaign against the booming online weight-loss drug industry, issuing warning letters to 25 telehealth companies that allegedly made
Money
Washington Post hit with class-action lawsuit alleging it used a decade of reader data to set higher subscription prices for its most loyal readers
Growing awareness of "surveillance pricing" lands a prominent defendant
Consumer Protection
Trump taps former CFPB deputy Brian Johnson to lead the weakened consumer bureau
Timing points to deeper succession play as Trump tries again to fill the post
Consumer Protection
California launches affordability task force to target unlawful price hikes and consumer abuses
The team will focus on alleged misconduct by corporations, landlords, scammers, and others contributing to rising prices and financial hardship
Consumer Protection
Consumer watchdog turns on its former master, snarls at 'woke' rules, protections
CFPB’s mission shifts as Trump allies reshape consumer watchdog