James R. Hood, an editor and consumer-affairs journalist with more than five decades of experience, has held senior editorial leadership roles at The Associated Press, United Press International, Zapnews and ConsumerAffairs.
Consumer Protection
A proposed California class action claims Temu used deceptive email offers to get consumers to click through to its website so it could collect personal information about them.
Cars
A Tesla Model 3 crashed into a home near Houston, killing a 76-year-old woman who was inside. The driver told police he was using an automated driver-assistance system.
Consumer Protection
How "deposit alternatives" work — and what they can do to your credit
Consumer Protection
The overlap between scams, auto issues, housing, healthcare and debt problems is striking and tells a broader affordability-and-fraud story.
The Fed isn't celebrating and is signaling an interest rate hike, which sent stocks down
Seniors
Seniors are finding that insurers are denying prior authorization for long-term care and rehabilitation. Are they trapped? Some are, but not everyone.
Seniors
A step-by-step consumer guide to protecting your right to a Medigap policy A ConsumerNews.ai consumer resource — June 17, 2026 As The Outraged Consumer and others reported earlier, many of the largest Medicare Advantage insurers are denying prior authorization for long-term and rehabilitative care. This is driving
Insurance
UnitedHealth jumps on the idea but economists say it's "profoundly disconnected" from reality
Seniors
UnitedHealthcare, CVS Health and Humana, often rejecting, more than 70% of requests
Money
A homeowner's guide for the post-tax-credit era
Money
Growing awareness of "surveillance pricing" lands a prominent defendant
Cars
It's a headache for Stellantis and dealers but can mean bigger discounts for buyers