Sign in Subscribe

James R. Hood

Fairfax, VA

Jim Hood is a grizzled veteran of the news business. After 14 years at the Associated Press, he founded Zapnews and ConsumerAffairs.com. In his dotage he runs The Outraged Consumer on Substack and ConsumerNews.ai.

National Recall Roundup - June 4

Security cameras, baby bottles, drain covers among today's recalls

Walmart's OnePay angling to be your primary financial app, taking on PayPal, Cash App, etc.

Walmart's OnePay angling to be your primary financial app, taking on PayPal, Cash App, etc.

Competition could lower costs but more embedded lending could lead to more debt

Sleep apps may be keeping some users awake, study finds

Sleep apps may be keeping some users awake, study finds

Researchers say an excessive focus on sleep scores and metrics may actually worsen sleep problems for some consumers.

American Airlines drops six routes, and the hybrid lot is on fire as fuel prices remain airborne

American Airlines drops six routes, and the hybrid lot is on fire as fuel prices remain airborne

United also "pruning" routes, including some LAX-IAD pairs

Consumer rage Is boiling over as Americans battle high prices, hidden fees and vanishing customer service

Consumer rage Is boiling over as Americans battle high prices, hidden fees and vanishing customer service

Emails from "Do not reply" don't do much to mollify consumers with a problem

National Recall Roundup

National Recall Roundup

Seat belts, steering problems, airbags are among today's new and ongoing recalls

Clean-energy loans promised savings but some delivered debt, surprises and lawsuits instead

Clean-energy loans promised savings but some delivered debt, surprises and lawsuits instead

Clean-energy financing helped millions of homeowners install solar panels, energy-efficient windows, roofs and HVAC systems, but consumer complaints continue over misleading sales practices.