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James R. Hood

Fairfax, VA

Jim Hood is a grizzled veteran of the news business. After 14 years at the Associated Press, he founded Zapnews and ConsumerAffairs.com. In his dotage he runs The Outraged Consumer on Substack and ConsumerNews.ai.

Payday loans and ICE: Minnesota has tamed both

Payday loans and ICE: Minnesota has tamed both

Citizen activists resist ICE, Minnesota interest caps put an end to legal payday loans

Watch for energized snowstorm prices, consumer groups warn

Watch for energized snowstorm prices, consumer groups warn

Snow and frigid temps energize utilities to pile on the charges

Trump appointees go easy on fin-tech payday loans that trap consumers

Trump appointees go easy on fin-tech payday loans that trap consumers

Payday-style loan apps are getting an easy ride from Trump's agencies

Chatbots crowding out psychiatrists

Chatbots crowding out psychiatrists

Unregulated, unlicensed, untrained apps are treating troubled patients

Solar panels: they're bright shiny objects but they throw off a lot of glare

Solar panels: they're bright shiny objects but they throw off a lot of glare

Problems with financing, installations and service lead a growing list of complaints

Musk's DOGE improperly accessed Social Security data: court filing

Musk's DOGE improperly accessed Social Security data: court filing

Lawmakers calling for prosecution of those responsible

Whatever happened to the Trump Phone?

Whatever happened to the Trump Phone?

There's still no phone although Trump Mobile is offering a bring-your-own-phone wireless plan