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James R. Hood

Fairfax, VA
Jim Hood is a grizzled veteran of the news business. After 14 years at the Associated Press, he founded Zapnews and ConsumerAffairs.com. In his dotage he runs The Outraged Consumer on Substack and ConsumerNews.ai.
AI 'Smart Glasses' may see and hear more than expected

AI 'Smart Glasses' may see and hear more than expected

A lawsuit claims that glasses are monitored by contractors training AI systems
James R. Hood 06 Mar 2026
GM Sued over engine failures in Chevrolet and Buick vehicles

GM Sued over engine failures in Chevrolet and Buick vehicles

Consumers say the alleged defect can cause sudden engine failure while driving
James R. Hood 06 Mar 2026
Trump's 'Big Beautiful Bill' bringing higher payments to student loan recipients

Trump's 'Big Beautiful Bill' bringing higher payments to student loan recipients

Changes required by the bill could push millions of borrowers into default
James R. Hood 05 Mar 2026
Who decides if you can buy a new Scout truck?

Who decides if you can buy a new Scout truck?

U.S. dealers are building as many fences as they can to block direct sales and new imports
James R. Hood 05 Mar 2026
Low-paid workers at top U.S. firms rely on public assistance to meet basic needs, report finds

Low-paid workers at top U.S. firms rely on public assistance to meet basic needs, report finds

Walmart, Starbucks, Lowe's, Home Depot, Amazon salaries don't meet basic needs, study shows
James R. Hood 04 Mar 2026
Lawsuit blames Google Gemini chatbot for Florida man’s death

Lawsuit blames Google Gemini chatbot for Florida man’s death

It's the latest lawsuit linking AI bots to self-harm
James R. Hood 04 Mar 2026
GoFundMe created 1.4 million donation pages without the consent of the affected charities

GoFundMe created 1.4 million donation pages without the consent of the affected charities

Donors may have been diverted from the charities' sites by search engine manipulation, state AGs say
James R. Hood 03 Mar 2026

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